Virtual Service Contract
Thermal-Grid‘s virtual service contract can provide you with an extra measure of monitoring
Solar hot water systems are reliable and can run for years without much attention, however if something does happen you just want to know. Even simple failures can create downtime and downtime means “0” production. Thermal-Grid allows you to rest knowing performance is continually monitored and alarms will alert you when needed.
While most of our services are designed for the installers and service people, if you manage your own equipment and do not have a service provider you may want an extra set of eyes to oversee your system.
Thermal-Grid‘s virtual service contract can provide you with an extra measure of monitoring that alert you to problems or performance issue if they arise. Services include monthly health report emailed to provide status Alarms for major issues along with troubleshooting assistance. Note: information gathered is based on the number of monitored devices and may vary in detail accordingly.
Thermal-Grid monitors your system 24/7 even when you forget about it. We provide on-going monitoring to verify that all systems are working as they are meant to throughout the system’s life. If you do need a service person they can see the historic records. Real-time monitoring allows a 24/7 understanding of energy production and usage, see current and historic data with easy to use tools. Good solar hot water systems are built to last a long time. Lifetime monitoring helps reduce downtime insuring many years of service. Monitoring is part of lifecycle management. Tools allow building owners and manager see on-going and historic energy usage.
Monitoring packages offer cost effective ways to manage energy usage and reduces operating costs.